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    • 1. Data protection at a glance

    General information

    The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data is any data that can personally identify you. For detailed information on the subject of data protection, please refer to our privacy policy listed below this text.

    Data collection on this website

    Who is responsible for data collection on this website?

    The data processing on this website is carried out by the website operator. You can find their contact details in the ‘Note on the responsible entity’ section of this privacy policy.

    How do we collect your data?

    Your data is collected in part by you providing it to us. This may include, for example, data that you enter into a contact form.

    Other data is automatically collected or obtained with your consent when you visit the website through our IT systems. These are primarily technical data (e.g., internet browser, operating system, or time of page visit). The collection of this data occurs automatically as soon as you enter this website.

    For what purpose do we use your data?

    Some of the data is collected to ensure the proper functioning of the website. Other data may be used for analyzing your user behavior.

    What rights do you have regarding your data?

    You have the right to obtain free information about the origin, recipient, and purpose of your stored personal data at any time. You also have the right to request the correction or deletion of this data. If you have given consent for the processing of your data, you can revoke that consent at any time for the future. Additionally, under certain circumstances, you have the right to request the restriction of the processing of your personal data. Furthermore, you have the right to lodge a complaint with the competent supervisory authority.

    For these matters and any further questions regarding data protection, you can contact us at any time.

    Analysis tools and third-party tools

    During your visit to this website, your surfing behavior can be statistically evaluated. This is primarily done with so-called analysis programs.

    Detailed information about these analysis programs can be found in the following privacy policy.

    2. Hosting

    External hosting

    This website is hosted by an external service provider (host). The personal data collected on this website is stored on the host’s servers. This may primarily include IP addresses, contact inquiries, meta and communication data, contract data, contact details, names, website access, and other data generated through a website.

    The use of the host is for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast, and efficient provision of our online offering by a professional provider (Art. 6 para. 1 lit. f GDPR):

    netcup GmbH
    Daimlerstraße 25
    D-76185 Karlsruhe

    3. General and mandatory information.

    Data protection

    The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

    When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and for what purpose. It also explains how and for what purpose this is done.

    We point out that data transmission over the internet (e.g., when communicating by e-mail) may have security gaps. A complete protection of data against access by third parties is not possible.

    Note on the responsible entity

    The responsible entity for data processing on this website is:

    Telefon: +49 177 738 96 60
    E-Mail: kontakt@zouk-rmn.de

    The responsible entity is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data (e.g., names, email addresses, etc.).

    Storage duration

    Unless a more specific storage period is mentioned within this privacy policy, your personal data will remain with us until the purpose for data processing ceases. If you assert a legitimate request for deletion or revoke consent for data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g., tax or commercial retention periods); in the latter case, deletion will occur after these reasons cease to exist.

    Revocation of your consent to data processing

    Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

    Right to object to data collection in special cases and to direct advertising (Art. 21 GDPR)

    IF DATA PROCESSING IS BASED ON ART. 6 PARA. 1 LIT. E OR F GDPR, YOU HAVE THE RIGHT TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA AT ANY TIME FOR REASONS ARISING FROM YOUR PARTICULAR SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. THE RESPECTIVE LEGAL BASIS ON WHICH PROCESSING IS BASED CAN BE FOUND IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR AFFECTED PERSONAL DATA UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING SERVES TO ASSERT, EXERCISE, OR DEFEND LEGAL CLAIMS (OBJECTION PURSUANT TO ART. 21 PARA. 1 GDPR).

    IF YOUR PERSONAL DATA IS PROCESSED FOR DIRECT MARKETING PURPOSES, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH ADVERTISING; THIS ALSO APPLIES TO PROFILING INsofar as it is related to such direct advertising. IF YOU OBJECT, YOUR PERSONAL DATA WILL SUBSEQUENTLY NO LONGER BE USED FOR DIRECT MARKETING PURPOSES (OBJECTION PURSUANT TO ART. 21 PARA. 2 GDPR).

    Right to lodge a complaint with the competent supervisory authority

    In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, particularly in the Member State of their habitual residence, place of work, or the place of the alleged violation. The right to lodge a complaint exists without prejudice to other administrative or judicial remedies.

    Right to data portability

    You have the right to have data that we process automatically based on your consent or in fulfillment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another responsible party, this will only be done to the extent that it is technically feasible.

    SSL or TLS encryption

    For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from ‘http://’ to ‘https://’ and by the lock symbol in your browser line.

    When SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

    Information, deletion, and correction

    Within the scope of the applicable legal provisions, you have the right to free information about your stored personal data, their origin and recipient, the purpose of data processing, and, if applicable, a right to correction or deletion of this data. For this purpose, as well as for further questions regarding personal data, you can contact us at any time

    Right to restriction of processing

    You have the right to request the restriction of processing of your personal data. You can contact us at any time for this purpose. The right to restrict processing exists in the following cases:

    1. If you dispute the accuracy of your personal data stored with us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of processing of your personal data.
    2. If the processing of your personal data happened/is happening unlawfully, you can request the restriction of data processing instead of deletion.
    3. If we no longer need your personal data but you need it for the exercise, defense, or assertion of legal claims, you have the right to request the restriction of processing of your personal data instead of deletion.
    4. If you have objected pursuant to Art. 21 para. 1 GDPR, a balance must be struck between your interests and ours. As long as it is not yet clear whose interests prevail, you have the right to request the restriction of processing of your personal data.

    If you have restricted the processing of your personal data, these data – apart from their storage – may only be processed with your consent or for the assertion, exercise, or defense of legal claims or for the protection of the rights of another natural or juridical person or for reasons of an important public interest.

    4. Data collection on this website

    Cookies

    Our websites use so-called ‘cookies.’ Cookies are small text files that do not cause any damage to your device. They are either temporarily stored for the duration of a session (session cookies) or permanently (permanent cookies) on your device. Session cookies are automatically deleted after the end of your visit. Permanent cookies remain stored on your device until you delete them yourself or an automatic deletion by your web browser occurs.

    Partially, cookies from third-party companies may also be stored on your device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g., cookies for processing payment services).

    Cookies serve various functions. Many cookies are technically necessary because certain website functions would not work without them (e.g., the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising.

    Cookies that are necessary for the execution of the electronic communication process (necessary cookies) or for the provision of certain functions desired by you (functional cookies, e.g., for the shopping cart function) or for the optimization of the website (e.g., cookies for measuring web audience) are stored based on Art. 6 para. 1 lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing cookies for the technically error-free and optimized provision of his services. If consent for the storage of cookies has been requested, the storage of the relevant cookies is based exclusively on this consent (Art. 6 para. 1 lit. a GDPR); the consent can be revoked at any time.

    You can set your browser to inform you about the setting of cookies, allow cookies only in individual cases, exclude the acceptance of cookies for specific cases or in general, and activate the automatic deletion of cookies when closing the browser. Disabling cookies may limit the functionality of this website.

    If cookies are used by third-party companies or for analysis purposes, we will inform you separately in the context of this privacy policy and, if necessary, request your consent.

    Server-log-files

    The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

    • Browser type and browser version
    • Operating system used
    • Referrer URL
    • Hostname of the accessing computer
    • Time of the server request
    • IP address

    A consolidation of this data with other data sources is not carried out.

    The collection of this data is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of his website – for this purpose, the server log files must be recorded.

    Anfrage per E-Mail oder Telefon

    If you contact us by email, phone, or fax, your inquiry including all resulting personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We do not pass on this data without your consent.

    The processing of this data is based on Art. 6 para. 1 lit. b GDPR, provided your request is related to the fulfillment of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of the inquiries directed to us (Art. 6 para. 1 lit. f GDPR) or on your consent (Art. 6 para. 1 lit. a GDPR) if this has been requested.

    The data you send us via contact inquiries will remain with us until you request deletion, revoke your consent to storage, or the purpose for data storage no longer applies (e.g., after completion of your request). Mandatory legal provisions – in particular, legal retention periods – remain unaffected.

    Purchasing tickets for events

    We offer the option to process payments with credit cards through the payment service provider Stripe, 510 Townsend St., San Francisco, CA 94103 (Stripe). This corresponds to our legitimate interest in providing an efficient and secure payment method (Art. 6 para. 1 lit. f GDPR). In this context, we provide the following data to Stripe, as far as necessary for the fulfillment of the contract (Art. 6 para. 1 lit b. GDPR).

    • Cardholder’s name
    • Email address
    • Customer number
    • Order number
    • Bank details
    • Credit card information
    • Validity period of the credit card
    • Credit card verification number (CVC)
    • Date and time of the transaction
    • Transaction amount
    • Name of the provider
    • Location

    The processing of the data provided in this section is neither legally nor contractually required. Without the transmission of your personal data, we cannot carry out a payment via Stripe.

    Stripe assumes a dual role as both a controller and a processor in data processing activities. As a controller, Stripe uses your transmitted data to fulfill regulatory obligations. This corresponds to Stripe’s legitimate interest (Art. 6 para. 1 lit. f GDPR) and serves the performance of the contract (Art. 6 para. 1 lit. b GDPR). We have no influence on this process.

    As a processor, Stripe acts to complete transactions within the payment networks. In the context of the processing agreement, Stripe acts solely on our instructions and has contractually committed to comply with data protection regulations in accordance with Art. 28 GDPR.

    Stripe has implemented compliance measures for international data transfers. These apply to all global activities where Stripe processes personal data of individuals in the EU. These measures are based on the EU Standard Contractual Clauses (SCCs).

    For further information on objection and removal options regarding Stripe, please visit: https://stripe.com/privacy-center/legal

    Alternatively, we use the payment service giropy from paydirekt GmbH, Stephanstraße 14-16, 60313 Frankfurt am Main. You can view the data protection conditions here: https://www.giropay.de/agb/datenschutzinformationen.pdf

    Additionally, you have the option to pay with Google Pay or Apple Pay. The respective explanations can be found under the following links:

    https://payments.google.com/payments/apis-secure/get_legal_document?ldo=0&ldt=privacynotice&ldl=de

    https://support.apple.com/de-de/HT203027

    Your data will be stored by us until the completion of the payment processing, including the period required for the processing of refunds, debt management, and fraud prevention.

    5. Newsletter

    Newsletter data

    If you would like to subscribe to the newsletter offered on the website, we need your email address and information that allows us to verify that you are the owner of the specified email address and agree to receive the newsletter. No further data is collected or only on a voluntary basis. We use this data exclusively for sending the requested information and do not pass it on to third parties.

    The processing of the data entered in the newsletter registration form is based exclusively on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke your consent to the storage of the data, the email address, and its use for sending the newsletter at any time, for example via the “Unsubscribe” link in the newsletter. The legality of the data processing operations already carried out remains unaffected by the revocation.

    The data you provide us for the purpose of subscribing to the newsletter will be stored by us until you unsubscribe from the newsletter or the newsletter service provider and will be deleted from the newsletter distribution list after you unsubscribe. We reserve the right to delete or block email addresses from our newsletter distribution list at our discretion within the scope of our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR.

    Data stored for other purposes with us remains unaffected.

    After you have been removed from the newsletter distribution list, your email address may be stored by us or the newsletter service provider in a blacklist, if this is necessary to prevent future mailings. The data from the blacklist will only be used for this purpose and will not be merged with other data. This serves both your interest and our interest in complying with legal requirements when sending newsletters (legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR). The storage in the blacklist is not limited in time. You can object to the storage if your interests outweigh our legitimate interest.

    Quelle: https://www.e-recht24.de